(704) 773-1415

Due to COVID-19 we are currently offering live video Presentations . For more information, click here!

"Verbal Judo is the most popular training we offer to our members – hand’s down. Joel is fantastic, which is why we continue to bring him back to Maine year after year to sold out crowds. This year, we were not able to have Joel in-person and honestly, we had initial reservations about how this training would translate virtually. Our fears were proven to be totally unfounded – the response from our members was overwhelming and Joel still managed to engage attendees from the very start."

Alicia Stokes Gaudet

Manager, Educational Services

Maine Municipal Association

"...Joel, Thank you for providing the verbal judo class via Zoom yesterday. You are an awesome instructor and the information provided was very informative. Thank you again for the amazing session."

Vice President

Global Protective Services, Inc


"This is ..... ..... from the DOI Verbal Judo Class. I am a new investigator and after taking your verbal judo class, I wanted to let you know that I sincerely appreciate you sharing your wisdom and experience with us. You are an excellent instructor and I would love to take another course offered by you. Sincerely,"


Confidential Investigator, New York City Department of Investigation

Based in Charlotte Serving the Nation

Excellence In Tactical Communication

You have reached the website of Joel Francis, National Director and Senior Instructor for the Verbal Judo Institute. This satellite website is authorized by the Verbal Judo Institute to offer Verbal Judo Institute programs and to respond directly to any and all inquiries for Verbal Judo Institute training programs

What we are about

art of war

Tactical Communication

A Comprehensive Training Program

Regardless of your tactical communication challenges... whether you want to address workplace violence, ethical persuasion, or to simply give your staff better tools to deescalate situations, turn to the Verbal Judo Institute today. With our comprehensive training program, you can find surefire ways to use speech and communication to your advantage no matter what your profession may be.

About Verbal Judo Institute

Verbal Judo Institute is a tactical communication training course. The late Dr. George J. Thompson Ph.D. was the President and Founder of the Verbal Judo Institute until he passed in 2011.

He applied his diverse experience, including ten years as an English Professor and five years as a police officer, to create an internationally recognized training program in Tactical Communication.

The principles and tactics taught enable graduates to use "Presence and Words" to calm difficult people who may be under severe emotional or other influences, redirect the behavior of hostile people, diffuse potentially dangerous situations, perform professionally under all conditions, and achieve the desired outcome of the encounter.

Since 1981, The Verbal Judo Institute has provided Tactical Communication training for professionals in four continents in three languages. Over 1,000,000 graduates have become "Contact Professionals."

Learn More About Tactical Communication

This website is an authorized website for the Verbal Judo Institute

In any career path, communication is undoubtedly one of the most powerful tools you can use to succeed. Make the most out of conversations by enrolling in our program. If you wish to learn more about our tactical communication training course, give us a call or send us an email. You can also check out this ABC news article about our program.